On my first visit, the gentleman there was unable to navigate the computer to open my account. I was there for over an hour with nothing accomplished. He suggested that I return the next day when someone else would be there. He did not offer to let me unload even though he had all my information. If it was more than a carload, I would have gone to my second choice facility, a competitor. I chose Storage Zone by location.
When I returned the next morning, the young lady was able to have me in a unit within 5 minutes going through the same procedure as the previous day. She was very courteous and apologized for my inconvenience though it was no fault of hers. The unit was clean as was the facility.
It is always a pleasure to deal with management and employees at the Delray Location. They go out of their way to be accommodating. They always find a way to pepper their task of renting space with my needs as a renter. They never approach me with a " this is what we have, take it or leave it" attitude I find elsewhere. Shirley's exceptionally pleasant and never fails to approach our dealings with a "How can I help you" demeanor.
I met Sherley in Jan 2019, looking for a storage unit, she welcomed me with a smile and a very professional manner. She explained all the details, took time to answer all Q & A's, showed me units, and gave me all that I needed to know. After shopping around the area with others, I was deeply impressed with Sherley and her simple professional manner.
I booked the unit that day. The others like Self Storage, do a Bait & switch and lie, lie, lie...., so when I visited Storage Zone, it was a breeze.
Thank you Sherley, I do hope you receive a promotion and Pay increase, you do a very fine job!!!
Simona - Delray beach, FL.
Atlantic Avenue storage facility excellent!!!!!!
OMG the manager (Sherley) here was so kind she went out of her way to help my mom lower her rate. She even went as far as helping me move her stuff into a smaller unit. Wow! Above and beyond!!!
Ok, pricey for the service provided.
Excellent. I am a repeat customer and the new space is just what I was looking for.
Sherley is excellent! I moved some of my belongings in yesterday and all is going well. The contract and agreement was very straight forward and Sherley did a great job in explaining everything!
I look forward to staying and storing with Storage Zone in Delray Beach, Florida....
Thank you very much!
Good customer service, very helpful and accommodating.
Great experience..great people Shirley is awesome.
I've been using storage facilities all over for over 25 years and this is by far the best place I've ever seen. Great rates too that's why they are almost always full you're lucky if you can get a spot here I'm happy to have made the move and I'm staying!!
I plan in being a long term tennant