When can I move in?
If there is a storage space available that meets your specific storage needs you can move in immediately, or anytime in the future via a paid reservation.
How much notice needs to be given before I move out?
For month-to-month rental agreements, 30 day advance notice is required.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise. Long term, fixed rate leases available at most locations.
Does there have to be someone in the office to let me through the security gates?
No. Although many locations feature security gates, most of the gates are keypad controlled and will open by entering your passcode on a keypad as you enter the facility.
How do I make a payment?
You can pay online via credit or debit card. You can also pay in person, or mail a check or money order. You may also sign up to have payments automatically deducted from your credit card or debit card monthly.
What forms of payments do you accept?
Checks, money orders, VISA, MasterCard, Discover, AMEX and most debit cards.
Do I need to bring my own lock?
You may bring your own lock or they are available for purchase in the office. Disk locks are highly recommended.
How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables such as food items. Please contact us if you have any questions regarding a specific item.
Do you have handcarts and dollies available at your facility?
We have handcarts and dollies available at most locations, but it is on a first come, first serve basis.
Do you allow private workshops / hobby / band practice at your facility?
Yes, at most business centers. From private woodworking and metal working shops, to race and antique car collections – we house them all! The now-famous rock band “Creed” began as a garage band in one of our Tallahassee locations – and went on to later sell over 40 million albums worldwide!